FAQ

Frequently Asked Questions for the Preop Risk Assessment Android App

FAQ: 
  1. How do I get information about a specific Risk Score?
  2. How do I get information about a specific field of data?
  3. Why doesn't Swiftkey work while app is in Samsung Multi-Window or Pen Window Mode?

How do I get information about a specific Risk Score?

While on the Risk Score Selection Screen, if you touch the risk's name, a window will pop up with the relevant information. If you are in the score details screen, click the information icon in the top right.

How do I get information about a specific field of data?

In either the Data entry screen or within the Risk Assessment screen, you may long click on the title of a given field (ex. CHF) and a window will pop up with additional information about that field. The data displayed in this window will continue to evolve as the application receives future upgrades. If you have recommendations or suggestions for what you would like to see in this window, please let us know.

Why doesn't Swiftkey work while app is in Samsung Multi-Window or Pen Window Mode?

There is a known bug in Swiftkey that causes the keyboard to disappear occasionally while typing in data. Until Swiftkey is able to resolve this bug, there are two main workarounds. 1) Make sure the window you're typing in overlaps the keyboard, then it won't disappear (in Pen Window, drag the window down and to the right, and Multi-Window, the bottom window should have no issue, but when typing into the top window, you will have to expand that window to take the whole screen). 2) The built-in standard Samsung keyboard does not have this issue, so you may switch to that. In any case, comment on Swiftkey's bug listing to encourage them to develop and release a fix.